Privacy Policy

Protecting Your Privacy, Securing Your Trust

Tranzect (We, Us, Our) owns and operates the website www.tranzect.co, along with our APIs and mobile applications (if applicable) (collectively the "Tranzect Site"). This Privacy Policy outlines the information we collect, use, and protect as you engage with our services. We are committed to handling your personal data responsibly, ensuring transparency and security at every step.

Policy Icon

Privacy Policy Details

  1. Collection and Use of Information
    • We may collect your name, address, email, phone, and date of birth to provide services. Without this, we cannot serve your account.
    • Uses include account management, facilitating transactions, responding to queries, sending notifications, compliance, and business analysis.
    • We reserve the right to request additional details when needed.
    • Live Chat usage may store your entered data.
    • Data is processed lawfully for identity verification, regulatory compliance, and service improvement.
    • Essential service communications cannot be opted out.
    • Data processing enhances security, monitors access, and prevents fraud.
  2. Profiling and Categorization
    We may use data profiling (manual or automated) to offer suitable products/services.
  3. Transfer of Data
    • Personal data may be transferred within Tranzect and to select partners, including payment providers outside the EEA.
    • Third-party transfers support content delivery, customer management, and marketing.
    • All transfers follow strict data security and compliance standards.
  4. Access to Data
    Legal, court, or government requests may require disclosure. You will be notified where allowed.
  5. Data Retention
    • We retain personal data as long as your account is active. After closure, data is kept only as required by regulations or legitimate interests.
    • Retention periods are based on legal, tax, financial, and anti-money laundering mandates.
  6. Your Rights
    • Access, rectify, erase (subject to law), restrict, object or request portability for your data.
    • Erasure right is subject to anti-money laundering law.
    • Submit requests via Contact Us. All rights subject to restrictions.
  7. Marketing
    Opt-out any time by withdrawing consent in account settings.
  8. Security Measures
    • Password/login systems, encrypted transactions, restricted access. Users should protect their login credentials and devices.
    • Industry-standard security and fraud detection apply.
  9. Cookies and Related Technologies
    • Cookies improve website function and user experience. Manage settings via browser.
    • Log files monitor access attempts for security.
    • Cookies do not access other information on your computer or harm your system.
    • Strictly necessary, functionality, and third-party cookies may be used. Web beacons and pixels also improve experience.
  10. External Links
    Linked sites are not covered by our policy; review theirs directly.
  11. Amendments
    Policy updates may occur. Continued use acknowledges acceptance.
  12. Accessing, Editing, and Removing Data
    Edit via account dashboard. Data collection is required for service provision.
  13. Policy Review
    Reviewed and updated regularly.
  14. Staff Training
    Staff are regularly trained in privacy and regulatory compliance.
  15. Information Sharing
    Shared confidentially and only as needed for virtual asset activities.
  16. Prohibition on Use for Trading
    Staff may not use confidential info for virtual asset trading.
  17. Contact Information
    For privacy questions: info@tranzect.co